Refund & Cancellation Policy — Slopeside
Last updated: August 24, 2026
Studio Reservations (monthly & nightly)
Full refund if canceled 30+ days before your start date. 50% refund 5–29 days out. No refund inside 5 days.
Parking Passes & Ski Lockers
All parking pass and ski locker sales are final — once paid, no refund is guaranteed. You're welcome to request one, but approval is at Slopeside's sole discretion.
Card Surcharge
The card processing surcharge added to card payments is a processing fee, not a refundable deposit, and is not returned as part of any refund.
Check & Venmo Holds
If you choose to pay by check or Venmo, your reservation is held for 7 days pending receipt of payment. If payment isn't received within that window, the hold may be released and the room, pass, or locker made available to other guests.
How to Request a Cancellation or Refund
Email [email protected] with your name and reservation details.